Privacy Policy

Effective Date: May 18, 2026

Important: ExamRadar is an independent, unofficial information aggregator. We are not affiliated with, endorsed by, or authorized by any government body, exam conducting authority, or recruitment organization (including but not limited to UPSC, SSC, IBPS, SBI, RBI, RRB, NTA, Indian Navy, Indian Army, Indian Coast Guard, AFCAT, or any State PSC). All exam information is aggregated from publicly available official government sources, with direct links provided so you can verify everything yourself.

ExamRadar ("we", "our", "us") is a mobile application that helps Indian competitive exam aspirants track exam schedules, deadlines, eligibility, and notifications. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a) Account Information (via Google Sign-In)

Full name
Email address
Profile picture URL

We use Google OAuth through Supabase Authentication. We do not store your Google password.

b) Profile & Preferences

Age, home state, educational qualification
Preferred exam categories and sub-categories
Theme preference (dark/light), language, text size
Study goals and reminder settings

c) App Usage Data

Exams you track, bookmark, or interact with
Study logs, mock test scores, and notes you create
Notification preferences and custom reminders
Achievement progress and streaks

d) Device Information

Firebase Cloud Messaging (FCM) token for push notifications
Device model, OS version, and app version
Platform (Android/iOS)

e) Advertising & Attribution Data

Google AdMob may collect device advertising identifiers (Google Advertising ID)
Ad interaction data (impressions, clicks)
We record which ads are shown and on which screens for internal analytics
Meta (Facebook) SDK collects your Android Advertising ID, app event data (e.g. app opens, exam pages viewed, searches performed, exams tracked), and network/connection information to attribute installs and conversions to Meta ad campaigns and to optimise ad delivery

f) Analytics Data (Firebase Analytics)

Screen views (which screens you visit and time spent on each)
App events (sign-in, exam viewed, exam tracked, study log saved, mock test saved, search queries, notification taps, social-follow taps, rating-prompt outcomes)
Session information (app opens, session duration, user retention)
Device information (model, OS version, app version, language, country)
A pseudonymous user identifier linked to your account, used only to compute aggregate metrics like daily active users and retention

g) Crash & Diagnostic Data (Firebase Crashlytics)

Crash reports including stack traces, exception type, and the code path that triggered the error
Device state at time of crash (memory, OS version, app version, device model)
Non-fatal error logs captured automatically when the app encounters unexpected conditions
A pseudonymous user identifier so we can determine which users were affected by a particular crash

Crash data is used solely to identify and fix bugs. No personally identifiable content (names, emails, notes, study logs) is included in crash reports.

2. How We Use Your Information

To provide and personalize the exam tracking experience
To send push notifications about exam deadlines, admit cards, results, and updates
To sync your tracked exams, study logs, and preferences across sessions
To display relevant advertisements through Google AdMob
To measure and optimise our advertising campaigns on Meta (Facebook / Instagram) via the Meta App Events SDK
To understand aggregate usage patterns (which screens are most used, retention rates, feature adoption) through Firebase Analytics
To detect, diagnose, and fix crashes and bugs through Firebase Crashlytics
To improve app performance and fix bugs
To respond to user feedback and support requests

3. Data Storage & Security

Your data is stored securely on Supabase (cloud-hosted PostgreSQL database) with Row Level Security (RLS) policies ensuring users can only access their own data.
Authentication is handled by Supabase Auth with Google OAuth integration.
Local preferences are stored using encrypted storage (Flutter Secure Storage) and Shared Preferences on your device.
All network communication uses HTTPS encryption.

4. Third-Party Services

We use the following third-party services that may collect data:

Supabase — Backend database, authentication, and real-time services. Supabase Privacy Policy
Firebase Cloud Messaging (FCM) — Push notification delivery. Firebase Privacy Policy
Firebase Analytics — Aggregate usage analytics (screen views, app events, retention metrics). Firebase Privacy Policy
Firebase Crashlytics — Crash and error reporting. Firebase Privacy Policy
Google AdMob — Advertisement serving. AdMob may use cookies and device identifiers for ad personalization. Google Privacy Policy
Google Sign-In — Authentication via OAuth 2.0. Google Privacy Policy
Meta SDK (Facebook App Events) — App install attribution and conversion tracking for Meta advertising campaigns (Facebook & Instagram). Meta may process your Android Advertising ID and app event data in accordance with their Data Policy. Meta Data Policy

5. Advertising

ExamRadar uses two advertising-related SDKs:

Google AdMob — displays in-app advertisements. These ads may be personalized based on your interests and device information as determined by Google.

Meta (Facebook) App Events SDK — we run promotional campaigns on Facebook and Instagram to reach new users. The Meta SDK embedded in this app reports app events (installs, launches, content views, searches, exam tracking) back to Meta so we can measure which ads are working and optimise campaign delivery. This data is processed by Meta Platforms, Inc. and is subject to their Data Policy.

You can opt out of interest-based advertising through your device settings:

Android: Settings > Privacy > Ads > Delete advertising ID (Android 12+) or Opt out of Ads Personalisation (older versions)
iOS: Settings > Privacy & Security > Apple Advertising > Turn off Personalized Ads

6. Data Sharing

We do not sell your personal data to third parties. Data may be shared only in these cases:

With Google AdMob for serving advertisements (advertising identifiers and interaction data)
With Meta Platforms, Inc. for advertising attribution and campaign optimisation (Android Advertising ID and app event data)
With Firebase Cloud Messaging for delivering push notifications (FCM tokens)
With Firebase Analytics for aggregate usage analytics (anonymous app events and pseudonymous user IDs)
With Firebase Crashlytics for crash diagnostics (stack traces, device state, pseudonymous user IDs)
If required by law, regulation, or legal process

7. Data Retention

Your account data is retained as long as your account is active.
Study logs, mock tests, notes, and tracking data are retained until you delete them or your account.
Notification history is retained for up to 90 days.
Ad impression data is retained for analytics purposes in anonymized form.

8. Your Rights

You have the right to:

Access your personal data through the app's Profile screen
Update your profile information and preferences at any time
Delete your account and all associated data (see our Data Deletion Instructions)
Opt out of push notifications through app settings or device settings
Opt out of personalized advertising through device settings

9. Children's Privacy

ExamRadar is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. The "Effective Date" at the top of this page indicates when this policy was last updated.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@theexamradar.in